Inter Spares UK - Feedback

Feedback

If you would like to give us any feedback then please fill in the form below and press the send button.

Feedback Form

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Name: G.Gyngell

"Thank you for your courtesy and promptness.....I have ordered the Item by 'phone and will certainly be recommending you to friends and will also make use of your services again.Thank you."

Name: Sue Jarvis

"Thank you so much... the part has arrived. Very impressed with your service and attention - not common enough these days, so it is very much appreciated. I shall recommend you to others!!"

Name: T.H.Knaggs

"Invoice No: 16667 Carbon Filter arrived many thanks excellent service."

Name: Ros Thomas

"Dear Sir,I am writing to offer you some feedback about one of your staff members, namely Linda in Sales. Linda has recently sorted out a replacement temperature control knob for my old Hygena oven, and it has taken some sorting until I'm thoroughly satisfied with the result!Throughout the entire process Linda has been extremely helpful, very friendly and understanding and wonderfully clear in her communication to me. In my opinion she possesses excellent customer service skills and a clarity of manner that has made dealing with her very enjoyable. These qualities in my experience are rare - please make sure you hold on to her and give her the rewards she deserves. I rang to thank Linda today and asked if I could speak to her boss to pay my compliments, but she modestly said it wasn't necessary, but I feel it is just as important to comment on excellent service, as it is to comment when service is poor.With many thanks to Linda and very best wishes to all at Interspares."

Name: Mike R Conroy

"Hi,Just to thank you for your excellent service, the replacement part arrived today and I've just installed it.Would it be wishfull thinking if we had another 10 years trouble free service from our Diplomat Dishwasher? Maybe - but at least we know who to contact should we need any other replacements.Good on ya - Interspares.Kind regards."

Name: Andrew Holland

"Thanks for a very prompt and eficient service. You are to be commended."

Name: David Maddison

"Just thought I'd drop you a line to say thank you for your great service recently.Having realised I'd made a mistake in my order a sent off a quick e-mail in the hope that you may not have processed the order.Not only had you processed the order (12 hours after I'd ordered it!) but it was about to be given over to the postman.Someone in your warehouse spotted the mail, intercepted the postman and managed to substitute the part I should have ordered. The package arrived 1 working day after the original would have got here. Brilliant.Thank you to everyone who helped.Kind Regards."

Name: Sharon

"I would like you to know that I am very satisfied with the service I have recieved from you. I am waiting delivery of my parts but if it is any thing like the service I have recieved so far then I know I will be very pleased. ( I think I spoke to Simon who was helpful ) I will be sure to use you again."

Name: Ben Pierce

"Hi Simon, Thermostat fitted and tumble drier working. Many thanks for your help in finding correct item. Best wishes."

Name: Angela Allcott

"thanks linda much appreciated once again youve been very helpfull xx will reccomend you."

Name: Nigel Coleman

"Special thanks to Linda for dealing with my request for a replacement oven door. I have nothing but the highest praise for the speed, friendliness and efficiency with which she dealt with my enquiries, via email and later on the phone. I will recommend your company to all my friends and family. Many thanks."

Name: Abi Marsh

"Hi Simon, Just wanted you to know we are delighted with our new oven door and thrilled to bits we can have roast pots again!"

Name: Gloria Parkes

"I feel I must write to thank you for the good service I received from your company regarding the above of fridge parts. Unfortunately, I did not make a note of the name of the girl who phoned me, but if you can identify her, please thank her. First of all it was unique to speak to a living, breathing person instead of the usual disembodied voice and the innumerable push button options. Secondly, although at first she said she couldn't locate a replacement, when I told her where I bought the fridge, a penny dropped and she was able to identify a supplier. After trying two other suppliers from whom I got no reply at all I have nothing but praise for your company."

Name: Trevor Williams

"I am just emailling to say thank you for the efficient way both via email and later phone, for my small spares requirement. Everything was handled in a friendly and efficient way, and I would certainly recommend you to my friends and colleagues. Thanks again."

Name: Anne Wardill

"Just a quick note to thank you for the help I received form the girl I spoke to on the phone yesterday when placing an order for baskets for my dishwasher and to thank you for sending them so quickly."

Name: Peter Coad

"Zoe, I would just like to say thank you to Simon and you for your patience and assistance in helping me deal with my problem on the Hygena dishwasher. The wiring loom has sorted the problem, and can throw the marigolds away for a bit."

Name: Gavin Critchell

"I would also like to add that so far I have been very pleased with you company, from the speedy delivery to the happy and informed lady that I ordered it from. Thanks."

Name: David

"Thank you for you prompt service. The parts arrived this morning and have been fitted. I can't believe that you have been so fast. It's a shame that all British industry and services can't take your example. Regards."

Name: Harold Dursley (chepstow)

"Hi there Zoe and Simon, my Hygena dishwasher is now fixed, the valve was the answer thankyou both very much for your advice and service."

Name: Phil

"Hi, goods have arrived. Fitted perfectly. Thanks for a great service. And you can quote me on your website if you like. Thanks"

Name: Ann Crane

"Dear Zoe, you were spot on with your info to me about the wheels for my old Zanussi dishwasher. You now have a VERY satisfied customer. Thanks very much. Regards."

Name: G B L Cleaves

"Dear Sir, I would like to sing the praises of Zoe, your switchboard operator/receptionist/PR Wizard, who, over the past few weeks, has dealt with my query about a part for a tumble dryer, with tact, patience, and unfailing politeness. She must at times have been exasperated with my inability to describe correctly the part I wanted, but at no point did she show this. The matter has now been concluded entirely satisfactorily. Will you please pass on to her my thanks for all that she has done. Yours faithfully."

Name: Jeff

"Hi Simon, thanks for answering so promptly on a Sunday. As it happens - I found a picture on another website - and went ahead and put my order in to you today. I'm grateful for your good service. Regards"

Name: Lesley Brookman

"Dear Sir/Madam, I have used your service twice now and would like to say how impressed I have been, Many thanks"

Name: Peter Larke

"Dear Sir/madam, thank you very much for your very prompt service. I really did not expect to receive the order until after Christmas but it was here well in time for me to repair my dishwasher before the demands of the holiday period. Happy New year to you all."

Name: Karen

"Thank You for Sending the required part out in such short time, and on a Saturday. Without it I wouldn't have had a christmas dinner. Thank you, a great service."

Name: Steve Wyatt

"Thank you for your quick service. White Knight Part received and installed and the machine is now working perfect again. Best Regards"

Name: Jim Smith

"Thanks for your speedy response, you were the only one to reply within 24hours so you get my order! (I have placed it via website) Regards"

Name: Eddie Macdonald

Hi Zoe, yes I got the handle the day after I called you....had it fitted in five minutes....my wife thought that I was the "Bees Knees" ..... many Brownie Points were earned.......I was very impressed with your service..especially the help I was give finding the correct handle. Thanks a lot for the follow up mail....it is much appreciated."

Name: Henry Holland-Hibbert

"Thank you very much indeed. I have ordered the parts. You provide an excellent service - I wish I could say the same for many other suppliers."